Travel Agency App · Tour Operator App
White-Label Travel App for Agencies and Tour Operators
Give travelers a white-label mobile app under your agency or tour operator’s brand. Keep itineraries, offline destination guides, flight updates, and in-app messaging together throughout their trip.
Trusted Worldwide
Powering travel brands across 35+ countries
Travel agencies, tour operators & DMCs choose mTrip to elevate their client experience.
The gap after booking
The booking is easy. The next 47 days are the problem.
Once the invoice is paid, most travelers get a PDF, a chain of emails, and a phone number to call if something goes wrong. Right when they need your agency most, the relationship goes quiet.
Instead, a branded travel app closes that gap. Your itinerary, your documents, your team, all in your travelers’ pocket from booking day to the flight home.
Why travel brands choose mTrip
A travel app that stays useful throughout the trip
Branded under your name
Published on the App Store and Google Play under your company identity. Your icon, your colors, your welcome screen.
Works offline
Itineraries, documents (vouchers, e-tickets, invoices), and 3,600+ destination guides load with zero connectivity. No roaming, no problem.
Real-time flight & trip data
Gate changes, delays, and baggage updates land on the traveler’s phone the moment they happen.
Two-way messaging, in-app
No personal numbers to track down. Replies route through email, Zendesk, Missive, or Genesys, and stay on record.
Validated by Travelers
The end-traveler experience is what earns that industry-leading rating, not just the technology. Your clients will open the app, find everything they need offline, and share their trip knowing it was seamless. That reflects on your agency.
Love having itinerary / schedule handy. Detailed are important.
everything about my trip on one place. 👍👍
An awesome application for the upcoming information.
So easy to use and very detailed!
An easy to understand guide to keep your travel itinerary at the ready! It is set up as a day by day overview but you can click on specific items to get more detailed information and it’s all right at your fingertips! It was a huge help during our recent trip to Greece and I’m still referring to it to recall the details of my numerous photos. Love it!
I love how easy it has been to reference our itinerary for our Japan trip. Easy to scroll through and all the information provided by our trip agents helps us daily.
We frequently used the Trip Agent app during our recent trip to refer to the information that our travel agent provided regarding our itinerary, transportation, guides and appointment times. We found the app to be easy to access and use – much easier than trying to keep up with printed paper.
Very good, always up to date. Everything in one app.
Very accurate and clear
Travel details concise and all in one place. Perfect for international travel.
Customization
Your travel agency app, customized for your brand
With the full white-label solution, your agency owns its Apple and Google developer accounts and controls its app identity. Configure the traveler features and content each brand needs. For requirements beyond configuration, mTrip’s in-house team offers custom development on request, with scope and pricing agreed for your project.
Every touchpoint, your brand
- Native iOS and Android apps and your web itinerary, all under one identity
- Icon, login screen, colors, welcome screens, and header graphics set per brand
- Web itinerary portal runs on your own domain, with SSL included
- Manage multiple brands or separate leisure and business experiences from one admin portal
Every feature, your choice
- 17+ features, trip journal, tipping guide, packing lists, tour leader tools, and more, switched on or off per account
- 20+ partner integrations enabled individually, from ride-hailing to eSIM to restaurant bookings
- Build your own custom features and content blocks, no coding required
- Layout adapts automatically to FIT, group, or cruise trips, no manual setup
Built for however you sell travel
Configured for your business, not everyone’s
The app doesn’t show every traveler the same screen. Layout adapts automatically to the trip type, FIT, group tour, cruise, or outdoor route, and you decide which features are switched on for each account. Four businesses, four different apps.
For FIT and custom-itinerary agencies
Trip Genius™ and day-by-day itinerary tools are on.
- Trip Genius™ suggests daily plans from real opening hours, location, and traveler preferences
- Online check-in and real-time flight update alerts, plus accommodation and transport booking details, all in one place
- Offline access to e-tickets and vouchers, plus in-app booking of tours and activities for a second revenue line
For group departures and escorted tours
Tour Leader tools and group messaging are on. Travelers open a day-by-day program with their offline documents already in the app.
- Tour Leader tools push group messages, share live location, and manage the day in real time
- Group chat lets travelers on the same departure connect with each other, not just the tour leader
- Bookable optional activities with ratings, right inside the itinerary
- Automated itinerary delivery cuts the manual work your ops team does per departure
- Pre- and post-tour participant management, from group rosters before departure to follow-up after the trip ends
For adventure and outdoor tour operators
GPX route import and live, offline tracking are on. Travelers see their exact position on the trail, not a static day-by-day schedule.
- Import a GPX file and travelers get a live, moving map with elevation profile and every waypoint you’ve added
- Works offline once downloaded, so it holds up in the mountains, forests, and anywhere without signal
- Built for hiking, cycling, mountaineering, water sports, and winter sports, any activity with a GPS trace
For destination management companies
Each client brand gets its own configuration, FIT tools for one program, group tools for another, from a single admin portal.
- Run ground programs for dozens of partner agencies and tour operators from one back office
- Push transfer changes, local guide details, and last-minute updates through the same in-app messaging travelers already use
- Each partner’s travelers see that partner’s brand, never yours, even though you’re running the trip behind the scenes
Inside the app
Everything a traveler needs, nothing they have to search for
01 / Trip Types
One app for every kind of trip
- FIT and independent travel: AI-generated daily plans from Trip Genius™
- Group and escorted tours: tour leader messaging and live day management
- Cruises: ship tracking, shore excursions, port guides
- Theme parks: 90+ dynamic guides with real-time ride wait times
- Adventure travel: offline routes for hiking, cycling, watersports
02 / Live Data
Real-time data, packed with features
- Real-time flight alerts, online check-in links, and airline baggage policy
- A notification the moment check-in opens for each flight, so no one misses the window
- 3,600+ offline destination guides with AI-curated restaurant and attraction picks
- Offline maps with GPS navigation, visa requirements, live weather, a built-in currency converter, travel expenses, airport wait times, translator, tips, and much more
03 / Engagement
Support that doesn’t live in your inbox
- Two-way in-app messaging connected to email, Zendesk, Missive, or Genesys
- Contextual notifications triggered by time, location, or booking stage
- Every conversation stays tied to the traveler’s trip, so your team has full context without searching
04 / System Connections
Integrations & data import
mTrip connects directly to the systems your team already uses. When a booking is confirmed in your GDS, mid-office, or back-office, the itinerary is automatically built and delivered to the traveler’s app.
- Booking engines, GDS (Amadeus, Sabre and Travelport) and mid-offices like Tourplan, Juniper, Moonstride, Viaxoft, Ezus, and more
- No-code automation through Zapier
- Vendor booking confirmations parsed automatically, no manual re-entry
- Chat systems like Zendesk connected to the same in-app inbox
The rest of the app
Travel agency app features, organized by what they do
The three sections above cover the app’s core. These are the specifics that decide whether it fits your business.
Cruises
Port destination guides, shore excursion booking, and a live ship-position tracker travelers can check from their cabin.
90+ Theme Park Guides
Dynamic park maps with real-time ride wait times and show schedules, for agencies selling theme park holidays.
Live Route Tracking (GPX)
Import a GPX file and travelers get a live, moving map with elevation profile and every waypoint you’ve added, fully offline. Built for hiking, cycling, mountaineering, and other outdoor routes.
Contextual Notifications
Rules triggered by time, location, or booking stage push alerts the moment flight check-in opens, plus transfer reminders and activity suggestions, to phone, tablet, or smartwatch.
Trip Journal & Sharing
Travelers log photos and notes day by day, then publish the journal online, visible right on your agency’s own website, and share it with friends and family.
9 Languages
The app and web itinerary meet travelers in their own language, out of the box.
Augmented Reality Discovery
Point the camera at a street or landmark to see AR overlays and nearby recommendations, layered on top of the offline destination guides.
Interactive Airport Maps
Terminal maps travelers can navigate in real time, alongside gate info and online check-in links, no more wandering to find a gate.
Every Way to Get There
Beyond flights: train, car rental, private jet, ferry, and shuttle details all live in the same itinerary, not a separate confirmation email.
Share the Trip in One Tap
Travelers forward their itinerary by email, text, or social media straight from the app, no separate export step.
Client Trust
Client Testimonials
Agencies using mTrip report up to 70% less time spent distributing trip information to travelers.
The app is more than a digital tool — like a Kontiki expert in every traveler’s pocket.
We’ve used the mTrip app for 2 years and highly recommend it. Our clients love it.
Thanks for being a great partner! Watch video
It would’ve been a longer, costlier launch without mTrip. A great product for our needs.
Awards and recognition
Phocuswright Innovator
Best Mobile Travel Solution, EyeforTravel
Webby Award
ACTE Global AwardMember of
USTOA
Advantage Travel Partnership
ETOA
GBTA
ATTAAs Featured In
Why not just send a PDF, or use another app
Compare the depth of your traveler app
Compare app-store ownership, the features you can configure, offline content, and custom development scope. These requirements describe different levels of control; a branded app listing alone does not establish that two solutions offer the same flexibility.
| Capability | PDF / email itinerary | What to verify with other providers | mTrip app |
|---|---|---|---|
| Published as your own branded app | No | Who owns the developer accounts and app identity? | Yes, full white-label option |
| Library of features you can turn on or off per account | No | Which traveler features and content can you configure? | Yes, 17+ features |
| Custom feature development available | No | Can the provider develop bespoke features, and on what terms? | Yes |
| 3,600+ offline destination guides included | No | Which destination guides are included and downloadable? | Yes |
| Two-way in-app messaging | No, separate call or email | Is two-way messaging included in your plan? | Yes, in-app |
| Updates automatically when something changes | No, has to be resent | How are changes delivered, and is connectivity required? | Updates when connected |
| Real-time flight & trip alerts | No | Which flight changes trigger traveler alerts? | Yes |
| Tour leader & group management tools | No | Which participant and tour leader tools are included? | Yes, group messaging, live location, day management |
| Live offline route tracking (GPX import) | No | Are GPX routes, offline maps, and device location supported? | Yes, with elevation profile and waypoints |
| Readable offline once downloaded | Yes | What must travelers download before departure? | Yes |
This is a buying checklist, not a claim that competing apps lack these features. mTrip combines a full white-label app option, configurable traveler features, and custom development on request. Confirm the scope of each proposed solution.
Comparing platforms by name? See how mTrip stacks up against Travefy →
Getting started
Two ways to launch your travel agency app
Trip Agent displays your logo and colors inside a shared app. The full white-label option gives your agency its own app-store listing under your developer accounts. Both connect to the mTrip platform.
GET
Trip Agent
Start today
Live immediately · no App Store submission needed to begin
- Your logo and brand colors applied immediately
- Lower-cost entry point for agencies who want to move now
- Full itinerary, offline guides, and messaging from day one
GET
White-Label Platform
Your own app, your name
Around 2 to 3 weeks · published under your own developer account
- Fully independent listing on the App Store and Google Play
- Your own platform, no mTrip branding anywhere
- Dedicated CSM guides onboarding end to end
Questions travel brands ask
Frequently asked questions
About mTrip
What is a travel agency app, and how is mTrip’s different from a generic trip planner?
A travel agency app delivers itineraries, documents, and updates to travelers on their phones. mTrip offers two branding options: Trip Agent applies your logo and colors inside a shared app, while the full white-label solution provides your own app-store identity under your developer accounts. Agencies, tour operators, and DMCs can configure the traveler experience and request custom development.
How is mTrip different from just emailing a PDF itinerary?
An emailed or downloaded PDF is a snapshot of the trip. The app can receive itinerary changes, flight updates, and messages when connected, while previously downloaded itineraries, documents, guides, and maps remain accessible offline. If you also send a PDF, regenerate and share that copy after relevant changes.
Why is mTrip considered one of the best travel apps for agencies and tour operators?
mTrip is a strong fit for agencies that need their own app identity, configurable traveler features, and bespoke development alongside itineraries, offline documents, guides, flight alerts, and messaging. Read the traveler reviews on this page and compare the actual scope of branding and configuration. Our best travel agency apps comparison covers the wider choice of platforms.
Features & compatibility
Can the app be customized for FIT, group tours, cruises, and multi-day programs?
Yes. The app automatically adapts its layout to the trip type: independent travel, escorted tours, cruises, or theme parks. Every account can also brand and configure features differently per client or program.
Does the app work with my existing booking system?
From your existing booking workflow. Once an itinerary is built in mTrip, whether typed in, imported, or pulled from your GDS or mid-office, it appears in the traveler’s app automatically. There’s no separate upload step. See the itinerary builder for how that data gets in.
Do travelers need an internet connection to use it?
Travelers can use previously downloaded itineraries, documents, destination guides, and maps offline. Download the relevant trip content before departure. New messages, live flight alerts, and changed itinerary information require a connection to arrive.
Getting started
How long does it take to launch?
Trip Agent provides immediate access without a separate app-store submission. Full white-label implementation typically takes around 2 to 3 weeks, depending on configuration, integrations, and app-store requirements. Custom development may extend the timeline. A free trial is available on all plans.
What’s included in onboarding?
Full white-label onboarding includes app configuration and app-store preparation with your Customer Success contact. Agree the training, integrations, and testing scope for your project. Trip Agent has a different onboarding model; confirm the support included in your chosen solution.
Branding & customization
Is mTrip built for small boutique agencies, or only large tour operators?
mTrip serves agency teams, tour operators, DMCs, and larger travel organizations. It does not target solo independent advisors. Choose Trip Agent for immediate access with shared-app branding, or the full white-label solution for your own app identity and deeper customization.
Can we manage multiple brands from one account?
Yes. mTrip supports multiple brands with distinct branding, features, and configurations. Agree the number of brands, apps, and account structure during setup so the implementation matches your organization.
What branding and configuration options are available?
App icon, login screen, colors, welcome screens, and header graphics, all set per brand, plus a self-service dashboard where you can switch individual features on or off yourselves. The web itinerary portal can also run on your own domain with SSL and your logo, not a shared mTrip subdomain.
Can I choose which features travelers see?
Yes. Trip journal, tipping guide, tour leader tools, and more can each be switched on or off per account, so every brand shows travelers only what’s relevant to their trips.
Does mTrip support custom integrations beyond the standard setup?
Yes. API/SDK access, SSO with your existing systems, deep links, and bespoke feature development are available for teams that need the app tailored beyond the standard configuration.
Pricing
How does pricing work?
mTrip pricing depends on itinerary volume, modules, and implementation scope. The full white-label solution has a setup fee plus a monthly fee; bespoke development is scoped and priced separately. Trip Agent provides a lower-cost entry option using a shared app. A free trial is available on all plans. See the plan comparison or request a quote for your requirements.
Ready when you are
Put your brand where your travelers already are
Join 300+ travel brands running their traveler experience on mTrip. See the app and your own branding live in a 30-minute call.
No PDF leave-behind. Just your app, on your phone, in your colors.