FAQ
What is mTrip?
mTrip is a white-label travel software platform founded in 2009, used by travel agencies, tour operators, DMCs, and travel management companies (TMCs) in 35+ countries. It combines four integrated modules: a branded mobile app, a professional itinerary builder, automated travel document delivery, and duty-of-care tools for business travel. All modules are delivered under the client’s own brand identity. Travelers never see the mTrip name. The platform manages over 4 million trips per year.
What does white-label travel software mean?
White-label travel software means the platform runs entirely under your company’s brand, not the vendor’s. With mTrip, your mobile app is published on the App Store and Google Play under your company name, your web itinerary portal runs on your domain, and travelers never interact with the mTrip brand. This gives agencies, tour operators, and TMCs full control over the traveler experience from the first screen to the last notification.
What features does mTrip include?
mTrip includes four core modules that work together as a single integrated platform:
- White-label mobile app: a fully branded iOS and Android app published under your company name, with offline itineraries, real-time flight alerts, destination guides, in-app messaging, and push notifications.
- Itinerary builder: a web-based tool that consolidates bookings from GDS systems, mid-office platforms, supplier documents, and emails into branded digital itineraries, distributed via app, web portal, or PDF.
- Travel document delivery: automated delivery of tickets, vouchers, and e-documents directly to the traveler app or web portal, eliminating manual email workflows.
- Duty of care and risk management: real-time traveler tracking, global risk alerts, and emergency communication tools for TMCs and corporate travel programs.
Does mTrip work for both leisure and business travel in the same platform?
Yes. mTrip is the only platform in its category that serves both leisure and business travel with dedicated modules for each segment. A single white-label app can cover leisure itineraries, corporate trips, duty-of-care features, and event programs simultaneously. Agencies and TMCs that serve both markets can manage all traveler types from one back office, under one brand, without switching platforms.
Does mTrip support MICE and event agencies?
Yes. mTrip supports meetings, incentives, conferences, and events (MICE) through a dedicated module. Event organizers can manage group programs, participant schedules, shared transfers, hotel logistics, and meeting agendas within the same platform. Attendees receive real-time updates and access their program through the branded mobile app.
How does mTrip help travel agencies?
Travel agencies use mTrip to deliver a fully branded digital experience to their clients — from itinerary creation to document delivery — under their own name. The platform works for independent agencies, host agency networks, and large multi-branch operations. Learn more about mTrip for travel agencies →
How does mTrip help tour operators and DMCs?
Tour operators and DMCs use mTrip to manage complex, multi-source itineraries for group departures, escorted tours, FIT programs, and MICE events — delivered via a branded app, web portal, or PDF. Learn more about mTrip for tour operators →
How does mTrip help TMCs and corporate travel managers?
TMCs use mTrip to deliver a white-label app and itinerary platform to their corporate clients, with built-in duty-of-care, traveler tracking, and risk management tools. Learn more about mTrip for TMCs →
How does mTrip compare to Travefy or other itinerary builders?
Unlike shared platforms like Travefy, mTrip is built for agencies, tour operators, and TMCs that require a fully white-label environment — including a mobile app published under their own name on the App Store and Google Play. See our detailed mTrip vs Travefy comparison or browse all software comparisons.
What makes mTrip different from other travel agency platforms?
Three things set mTrip apart:
- True white-label: the mobile app is published under your name on the App Store and Google Play. Travelers interact only with your brand.
- Leisure and business in one platform: most platforms serve one segment. mTrip serves both with dedicated modules, so agencies and TMCs handling mixed portfolios do not need separate systems.
- 9 languages: English, French, German, Spanish, Italian, Portuguese, Dutch, Polish, and Japanese — making it one of the most internationally capable platforms in its category.
Does mTrip integrate with GDS and back-office systems?
Yes. mTrip integrates directly with Amadeus, Sabre, and Travelport for GDS connectivity, as well as mid-office platforms including Tourplan, Moonstride, Ezus, and Juniper. Workflow automation is also available via Zapier.
What is the difference between Trip Agent and a fully white-label app?
Trip Agent is mTrip’s entry-level branded app — your logo and colors applied to a shared infrastructure, allowing agencies to launch quickly and at lower cost. A fully white-label app is published independently under your company’s own name on the App Store and Google Play, with complete brand independence. Agencies can start with Trip Agent and upgrade as their needs evolve.
How long does it take to launch a branded travel app with mTrip?
For Trip Agent, setup can be completed in 1 to 2 weeks. For a fully white-label app published under your own company name, the timeline typically ranges from a few weeks to a couple of months, depending on integrations and App Store submission requirements. mTrip provides a dedicated Customer Success Manager throughout onboarding.
Does mTrip work for small agencies as well as large operators?
Yes. mTrip serves independent agencies, mid-size operators, and global enterprises. The platform is modular, so agencies can start with the features they need and expand over time. Trip Agent offers an accessible entry point for agencies with a limited budget, while large operators and TMCs benefit from enterprise-grade integrations and custom development options.
Which travel companies use mTrip?
mTrip is used by 300+ travel agencies, tour operators, and TMCs across 35+ countries, including global tour operators, independent leisure agencies, destination management companies, and corporate travel management companies. The platform has been in continuous operation since 2009 and manages over 4 million trips per year.
How is traveler data kept secure?
mTrip applies industry-standard security practices to protect traveler and itinerary data. The platform infrastructure runs on AWS and Google Cloud, with data handled in accordance with applicable privacy regulations. Agencies retain control over their client data at all times.
Is mTrip available worldwide?
Yes. mTrip serves clients in 35+ countries across North America, Europe, Asia-Pacific, Latin America, and the Middle East. The platform supports multiple languages, currencies, and regional workflows.
